On Time Customer Guarantee
The AmeriServ Customer Satisfaction Guarantee
The major complaint among customers in need of local technicians is that the professional does not arrive on schedule. This creates a lot of inconvenience for those of us who have busy lives, and can’t waste time waiting around for a technician to show up late.
AmeriServ is different than most companies— we strive for customer satisfaction above all else, and it comes as no surprise that we offer an On Time Guarantee to every single one of our patrons. If your AmeriServ technician isn’t on time, the labor charge for your service is 100% free.
At AmeriServ, we believe the least a company can do is take your needs into consideration. When you’re ready to contact a business that focuses on your experience, don’t hesitate to call AmeriServ. You can speak with a live associate immediately to learn more about how we truly put our customers first.
Our technicians are dedicated to convenience. They will arrive by the scheduled time, or the labor charge is free.
We guarantee that our team will always leave your home as clean and orderly as when they arrived. If we cause a mess, your service is free.
Safe and Secure
We only send you the best of the best, and that means only employees who have been drug screened and background checked will step foot in your home.
Our technicians are trained to be polite and respectful. We are so confident in their professionalism that we guarantee their friendliness, or your money back.
A Guaranteed Job Well Done
If our technicians make a repair, it should last for at least a year in conjunction with average use. If it doesn’t, the repair or replacement is on us.
Highly Skilled Staff
We are a team of professionals who are fully-licensed, trained in the field, and continue to attend all required classes and seminars.
A Team That Works With You
Every customer has different budgets, schedules and preferences. We work with customers by providing you with all available options and finding individualized solutions.
The Bottom Line
The AmeriServ team is composed of expertly-trained professionals who are held to a very high standard, with a focus on complete customer satisfaction.